REACT Accessibility (“us”, “we”, or “our”) operates http://www.react-access.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
The following statement explains React Accessibility Ltd policy regarding the personal data you may provide to us e.g. when registering for React Interactive or making an enquiry about our services.
Our aim is to respect your privacy and comply with the Data Protection Act 2018 .
The Data Controller
REACT Technologies is the Data Controller for any personal data you give to us. Our full details are:
REACT Accessibility Ltd
React House, Section G, Unit 9,
Dinting Lane Industrial Estate,
Dinting, Glossop, SK13 7NU
Phone: 01457 861 431
What Personal Data We Collect and What We Do With It
This depends on whether you are registered for the React Interactive service or using the website as explained below.
By registering for an account you give us permission to use the data you provided to provide you with the React Interactive Service.
The application on your phone requires access to phone services to work, these services are:
To enable you to pay for the apps subscription.
[approximate location (network-based)]
[precise location (GPS and network-based)]
This is required so we know where you are to provide alerts based on your location and to carry out scans for Bluetooth beacons.
[read phone status and identity]
[Device ID & call information]
[read phone status and identity]
We use the IMEI of your phone if no user ID is entered into the application, in order for us to stop multiple announcements being made by the on street audio device if you remain at the same place for a while, as well as enabling someone else to trigger an announcement if you have recently triggered an anouncement.
To enable the voice activated functions
[receive data from Internet]
[full network access]
To be able to access the internet to send and receive data
[view network connections]
[pair with Bluetooth devices]
[access Bluetooth settings]
to detect if Bluetooth is on and turn it on if not, and turn Bluetooth back off when you close the app if it was off before you started the app.
[disable your screen lock]
[draw over other apps]
Enables us to display an alert including when the phone is locked
[run at startup]
This is optional feature of the app which allows you to have it start when the phone is switched on if you are a regular user for example
To enable the phone to vibrate when an alert is triggered, this is useful if you have a visual disability or the phone is in a pocket
[prevent device from sleeping]
If the application is left open to enable us to tell you when you have reached somewhere or when the app detects something that can provide you with an audio announcement the phone needs to stay awake
We collect and process the following data if you are logged into the React Interactive App:
Userid and location along with information on any announcements you triggered.
If you are not logged into the React Interactive services the app will still send us a message which includes the location and the ID of any audio announcements that were triggered to enable us to measure usage of announcements, map the location of audio devices and detect if anyone is installing audio devices without our permission.
Like many websites we collect information that your browser sends whenever you visit our Site. This data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics to help us understand how the website is being used and which pages appear to be more useful.
Links to Other Sites
How Long We Keep Your Personal Data
By law we have to keep basic information about products sold and contact details for a minimum of 6 years for tax purposes.
Subject to any legal requirement, we will delete your personal information where you tell us that you will no longer be using our services in the future, after you not using React Interactive for 24 months or six years after you last purchased anything.
Who we share your data with
Your personal data will be shared with our employees, our parent companies, contractors, suppliers, and partner companies and their staff to enable us to provide you with the services you have requested, to help us with marketing, if you have given us permission to do this, customer care services and market research. These companies are not allowed to use your data for other purposes;
We will share your personal data in order to comply with a legal obligation.
Your anonymised website and app usage data will be shared with analytics and search engine providers that help us to make improvements to our website site and applications;
React Technologies will not sell, rent, or give your personal data to any other organisation or individual without your permission.
Information on Children
We do not use the React Interactive app to knowingly ask for data from children under the age of 13. If you become aware that your child has provided us with information without your permission you should contact us at email@example.com. We will delete such information from our systems within a reasonable time.
Protecting Your Personal Data
We are committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, we have put in place industry-accepted physical, technical and administrative practices to protect the information we collect from you.
Your personal data will normally be stored and processed within the European Economic Area, where we need to transfer it outside of the European Economic Area we will take appropriate steps to protect your data.
Updates to this Policy
You are in control. You can object or withdraw your consent to the use of your personal data at any time. Though in some cases we may not be able to provide your requested service where the information processing is an integral part of the service. We will tell you if this is likely to be the case.
Subject to some legal exceptions, you have the right to:
- request a copy of the personal information React Accessibility holds about you;
- to have any inaccuracies corrected;
- to have your personal data erased;
- to place a restriction on our processing of your data;
- to object to processing; and
- to request your data to be ported (data portability).
To learn more about these rights please see the ICO website.
Please address any such requests to the React Technologies Data Protection Officer through firstname.lastname@example.org
If you are dissatisfied with our response you can complain to the Information Commissioner’s Office
Information Commissioner’s Office
Telephone: 0303 123 1113 (local rate) or 01625 545 745
Fax: 01625 524 510